Nisc Cloud
Business Email

Email clients

Connect business email to your phone, Outlook, Apple Mail, and Thunderbird using IMAP and SMTP.

Use this guide to read Nisc Cloud business email in Outlook, Apple Mail, Gmail app, or Android mail using IMAP (sync folders) and SMTP (send mail).


Get server settings from the dashboard

  1. Sign in at npanel.nisccloud.com.
  2. Click Emails → your email plan.
  3. Find Mail settings, Client configuration, or Manual settings.
  4. Write down:
SettingTypical value
Incoming (IMAP) servere.g. mail.yourdomain.com or hostname shown
IMAP port993 with SSL/TLS
Outgoing (SMTP) serversame or smtp.yourdomain.com
SMTP port465 SSL or 587 STARTTLS
Usernamefull email you@yourdomain.com
Passwordmailbox password

Use exact values from your dashboard hostnames vary by plan.


iPhone or iPad (Apple Mail)

  1. Open Settings → Mail → Accounts → Add Account.
  2. Choose Other → Add Mail Account.
  3. Enter name, email, password, description → Next.
  4. Select IMAP.
  5. Incoming mail server: IMAP hostname, username (full email), password.
  6. Outgoing mail server: SMTP hostname, same username and password.
  7. Save and wait for verification checkmarks.

Android

  1. Open Gmail or Email app → Add account.
  2. Choose Other or Personal (IMAP).
  3. Enter email and password.
  4. When asked for server settings, enter IMAP and SMTP from dashboard.
  5. Enable SSL/TLS for both incoming and outgoing.

Microsoft Outlook (desktop)

  1. File → Add account.
  2. Enter email address → Connect.
  3. If automatic setup fails, choose Advanced or Manual setup.
  4. Select IMAP.
  5. Enter incoming and outgoing servers and ports from dashboard.
  6. Enable SSL/TLS encryption.
  7. Finish and test send/receive.

Thunderbird

  1. Account Settings → Account Actions → Add Mail Account.
  2. Enter name, email, password.
  3. Click Configure manually if auto-detect fails.
  4. Set IMAP and SMTP servers, ports, SSL.
  5. Create account.

Troubleshooting

IssueFix
Can receive but not sendCheck SMTP port 587/465, authentication on, same username
Certificate warningEnsure SSL covers mail hostname
Login failedReset password in mailbox setup
No mail at allVerify MX DNS, wait 24h propagation

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