Invoices

An invoice is a bill for a specific charge your first hosting order, a domain renewal, or a one-time add-on. Every paid or unpaid bill appears under Billing → Invoices.

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Open the invoices list

1. Sign in at npanel.nisccloud.com.
2. In the left sidebar, click Billing.
3. Click Invoices.
4. You see a table or list of invoices, usually with:
   • Invoice number
   • Date
   • Amount
   • Status (Paid, Unpaid, Overdue, Cancelled)

Use filters or search if available to find a specific invoice number from an email.

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Open one invoice

1. On the invoices list, click the invoice number or View link.
2. The invoice detail page shows:
   • Bill-to name and address
   • Line items (each product or renewal)
   • Subtotal, tax if any, and total due
   • Payment status and payment date (if already paid)

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Pay an unpaid invoice

1. Open an invoice with status Unpaid or Due.
2. Click Pay now, Pay invoice, or Complete payment.
3. Select payment method:
   • M-Pesa approve STK push on your phone
   • Card enter card details on the secure payment form
4. Wait for confirmation on screen.
5. Refresh the invoice status should change to Paid.
6. Your services remain active or are restored after successful payment.

Pay before the due date on renewal invoices to avoid domain or hosting suspension.

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Download or print an invoice

1. Open a Paid invoice (or any invoice you need for records).
2. Look for Download PDF, Print, or a download icon.
3. Save the file for your accounting or tax records.

If no download button appears, use your browserNisc Cloud's print function on the invoice page or contact support for a copy.

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Understand invoice line items

Each row on an invoice typically matches one product:

If a line item looks wrong, note the invoice number and contact support before paying.

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Invoices vs subscriptions

• Invoice = a bill for a point in time (you pay this document).
• Subscription = the ongoing service record with a next renewal date.

A renewal often creates a new invoice linked to an existing subscription. See Subscriptions.

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